Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • The Help Center integrated into our Online Control Panel features a collection of help articles and frequently asked questions. Aimed towards fixing any common issue that you could stumble upon, they are compiled by our support team of professional technicians.

  • Top quality support service
  • Educational Video Clips

  • If you would like to watch how a task is carried out or how a problem is fixed, rather than just reading about it, check out our collection of step–by–step video tutorials. They cover various topics and will help you swiftly find your way around our Online Control Panel.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7 technical support service and a 1–hour support ticket response time guarantee. Our professional technical support engineers will be at your disposal 24/7 to answer your enquiries and to solve any issue that you could possibly run into. Simply send a helpdesk ticket from the Help section and we’ll respond to you in a flash.