Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service crew is qualified to efficiently take care of all of our web hosting customers’ inquiries and advice demands. Through our ticket system, it will be possible to submit your inquiry and a support team member is going to return to you in less than maximum 60 minutes. In actual fact, practice has shown us that the general answer time period is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You can easily contact us 24x7x365 with any concern you could have related to our offerings. Now we have specialists working on a regular basis to give you help anytime required. You may use the ticket system or post a message whenever you want, or pick–up the telephone or use the online chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish guidance while working on your online projects within the Control Panel, it is possible to always click on the Help button and locate your question in the set of articles that will appear. We have as well turned almost all articles and reviews into educational videos. The catalogue of videos will come up if you select the Videos option present on the top right.